Guarantee & Returns
At Amour Timepieces, we stand by the authenticity and accuracy of every watch we sell. Our refund policy ensures that our customers can buy with confidence.
1. Full Refund Within 14 Days for Undisclosed Issues
If a watch is found to have a defect or fault that was not disclosed in the original listing, the purchaser may request a full refund within 14 days of receiving the watch. The issue must be demonstrated and verified by the purchaser.
2. Authenticity Guarantee
We guarantee the authenticity of every watch we sell. If a watch is ever found to be non-authentic (e.g., a replica or containing significant non-original parts), we will issue a full refund at any time, regardless of when the watch was purchased.
3. Refund for Watches With Non-Original Minor Parts
If a watch is found to have minor non-original parts that were not disclosed at the time of purchase, this must be proven within three weeks (21 days) from the purchase date. If verified, a full refund will be provided.
4. Refund Process
To initiate a refund request, customers must provide valid documentation or professional verification of the issue. Refunds will be processed once the watch is returned in the same condition as received, including all original packaging, accessories, and documentation.
For any refund inquiries, please contact us directly, and we will be happy to assist you.
At Amour Timepieces, we take authentication seriously. Every watch we sell undergoes a thorough verification process by a third-party professional watchmaker to ensure its authenticity and accuracy. We go to great lengths to advertise each item with complete transparency, so you can purchase with total confidence.